100% Money Back Satisfaction Guarantee
As we truly believe in what we do, and the impact this can have on the lives of our clients, we include a 100% Money Back Satisfaction Guarantee on all of our memberships. If you sign up for one of our Packages and, after using it (see ** below for timescales) decide for any reason that its’ not for you, we will simply refund you.
Our studio not only boasts stunning views over Essex countryside, it also offers a thoughtfully designed tranquil interior environment for you to escape the pressures of everyday life and take a little time for yourself. We believe in providing you with this stunning space abundant with plants and natural surroundings so you can take your practice deeper and find enjoyment and peace just by being present.
If for any reason you are not satisfied, please let us know why so we can help. Our Money Back Satisfaction Guarantee asks the following:
- Requests for a full refund must be received in writing, either by email or hand delivered to the studio.
- Requests must be received by close of business no later than deadlines shown below.
- All requests for a refund after that deadline will not be considered.
- After this time, please refer to our Cancellation policy as set out in our Return/Refund Policy below
Money Back Guarantee Deadlines
** Monthly Unlimited / 12 month Unlimited Memberships – up to 7 days from date of first class
** 5 Class & 10 Class Passes – up to 48 hours from date of first paid class